Optimise inventory utilisation

Magento Order Management coordinates your customers’ experience across all sales and fulfilment channels. It gathers information and orchestrates business rules and processes for each order. The solution provides a centralised inventory, order, and fulfilment capability to give your customer a consistent, low friction, omni-channel experience.

Distributed order management

Deliver one view across all channels and route orders to the appropriate fulfilment location. Includes order status and event management, order orchestration and routing, partial shipment and order splitting, supports pre-sale, backorder and returns processes.

Omnichannel fulfilment

Turn stores, suppliers and partners into mini-distribution centres. Expose store inventory to online shoppers and provide flexible fulfilment options. Includes support for Ship-from-Store and Ship-to-Store, BOPIS, pick-and-pack and carrier integration.

Todays customer demands more

91%

Demand an ETA for their order

86%

Want to Buy Online & Return to Store

81%

Believe Store Associates are Un-informed

73%

Want to Ship-to-Store

91%

Demand an ETA for their order

81%

Believe Store Associates are Un-informed

86%

Want to Buy Online & Return to Store

73%

Want to Ship-to-Store

Request a demo of MOM

See MOM in action, we can demonstrate key features and functionality inline with your business requirements.

Global inventory management

Order management improves your inventory visibility so you always know where your stock is; in your own warehouses, third-party logistics providers, franchisees, retail partners, drop shippers, or in physical stores locally and around the world. Supports in-transit inventory and provides intelligent sourcing and allocation.

Customer service

Deliver high quality customer satisfaction with Magento Order Managements customer service features. Provide your customer service team with the tools they need for order escalations, order detail lookup, status lookup, appeasements, refunds and credit process.

Magento Order Management pricing

Contact us to find out more on Magento Order Management licensing. MOM focus is for larger scale merchants with multiple stock locations and fulfilment channels.

Find out more

Certified team trusted by brands

Every day as a leading Magento Professional Partner, we help both B2C and B2B brands achieve commerce success online.

Get in touch

Need help transforming your B2B business and think Magento and Fisheye could support you? Contact us to see how we can help.